Effective date: 20 August 2026
Last updated: 20 August 2026
AcademyLauncher is operated by 99Fusion Technosoft Pvt. Ltd. (“99Fusion”, “AcademyLauncher”, “we”, “us” or “our”).
Corporate Identity Number: U74140DL2013PTC249987
Registered office: A-1/13, Sector 15, Rohini, Delhi 110089, India
Privacy contact: support@academylauncher.com
The registered-office address is provided for statutory notices and written correspondence only. It is not a customer-service or visitor location.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you:
visit AcademyLauncher.com or another website controlled by us;
create or administer an AcademyLauncher account;
purchase or use an AcademyLauncher subscription;
contact our sales, support or security teams;
receive communications from us;
use an academy operated through the AcademyLauncher platform; or
interact with features, integrations or services provided through AcademyLauncher.
“Personal data” means information relating to an identified or identifiable natural person.
Our role depends on the context in which personal data is processed.
99Fusion acts as the controller when it determines why and how personal data is processed for:
the AcademyLauncher marketing website;
AcademyLauncher customer and account-owner registration;
subscriptions, billing and account administration;
sales enquiries and marketing communications;
platform security, fraud prevention and abuse detection;
AcademyLauncher customer support;
legal compliance and the protection of our rights;
service analytics conducted for our own business purposes; and
management of our relationship with customers, partners and suppliers.
A creator, school, business, organisation or other customer operating an academy through the Platform generally acts as controller for personal data it collects from its:
students and prospective students;
instructors and academy personnel;
members and community participants;
customers and purchasers;
affiliates and partners;
form respondents; and
other academy users.
The academy customer decides why this information is collected, which Platform features are enabled, how long the information is retained and who may access it.
Students and other academy users should also read the privacy notice published by the academy they use. Questions concerning an academy’s independent purposes should normally be directed to that academy.
AcademyLauncher acts as a processor when it handles Customer Data on an academy customer’s documented instructions to provide hosting, authentication, course delivery, communities, commerce, communications, reporting, support, security or other contracted Platform functions.
Our processing of Customer Data is governed by our Data Processing Addendum and the agreement with the relevant customer.
AcademyLauncher may act as an independent controller for limited information needed for its own account administration, security, fraud prevention, legal compliance, billing and service protection, even where other Customer Data is processed on behalf of an academy.
We do not independently use academy-controlled student content, assessment results or private communications for unrelated advertising.
The information we collect depends on your relationship with AcademyLauncher and the features you use.
We may collect:
name and display name;
email address;
telephone number, where provided;
account and user identifiers;
organisation or academy name;
job title or role;
profile image;
preferred language and region;
authentication records and security information; and
account creation, update and last-sign-in dates.
Passwords are handled through our authentication systems and providers. We do not make passwords available to AcademyLauncher personnel in readable form.
For academy owners, administrators and business customers, we may collect:
company or organisation details;
academy name, domain and workspace identifier;
subscription plan and enabled features;
billing and tax details;
transaction and payment status;
payment method type and limited payment identifiers;
invoices, credits and subscription history; and
communications concerning the commercial relationship.
Payment-card details are normally collected directly by the selected payment processor. AcademyLauncher does not need to receive or store complete card numbers or card-verification codes.
Depending on the academy and enabled features, the Platform may process:
enrolments and course participation;
lesson and curriculum progress;
quiz, assignment and assessment results;
certificates and credentials;
attendance records;
instructor feedback;
cohort and classroom membership;
community posts, comments and reactions;
private messages and support communications;
appointment and workshop bookings;
uploaded files and user-generated content;
purchases, memberships and subscriptions; and
marketing preferences and automation activity.
Where this information is collected for an academy customer’s purposes, the academy is generally the controller and AcademyLauncher is its processor.
We may collect:
IP address;
browser and device type;
operating system;
approximate location derived from IP address;
requested pages and features;
referring URLs;
timestamps;
authentication, security and diagnostic events;
error and performance information;
cookie or device identifiers; and
interactions with Platform features.
Optional analytics information is collected only where permitted by applicable law and, where required, after consent.
When you contact us, we may collect:
your contact details;
account and academy identifiers;
the content of your enquiry;
attachments or screenshots you provide;
support-ticket history; and
diagnostic information reasonably required to investigate the issue.
Please avoid sending unnecessary sensitive information through support channels.
If you connect a third-party service, we may receive information authorised through that integration, such as:
an external account identifier;
profile or contact information;
calendar or meeting information;
files selected for import;
payment status;
integration configuration; and
access or refresh tokens needed to maintain the connection.
Information received from Google APIs is used and transferred in accordance with the applicable Google API Services User Data Policy, including its Limited Use requirements.
We may receive personal data from:
an academy customer or authorised administrator;
another user who invites you to an academy;
payment and billing providers;
authentication and integration providers;
referral and affiliate partners;
security and fraud-prevention providers; and
public sources where collection is lawful.
Where GDPR Article 14 applies, this Policy describes the categories, sources and purposes of that processing.
Purpose | Personal data normally involved | Legal basis |
|---|---|---|
Create and administer AcademyLauncher accounts | Identity, contact, authentication and account information | Performance of a contract or steps requested before entering a contract |
Provide Platform services | Account, workspace, configuration and usage information | Performance of a contract |
Process subscriptions and payments | Account, billing, transaction and tax information | Performance of a contract and compliance with legal obligations |
Authenticate users and protect accounts | Authentication, device, IP address and security-event information | Performance of a contract and legitimate interests in security |
Provide customer support | Contact, account, support-ticket and diagnostic information | Performance of a contract and legitimate interests in resolving problems |
Maintain and improve the Platform | Technical, diagnostic, error and aggregated usage information | Legitimate interests in operating and improving the service |
Prevent fraud, abuse and security incidents | Account, transaction, device, access and security information | Legitimate interests and, where applicable, legal obligations |
Send essential service communications | Name, email address and account information | Performance of a contract and legal obligations |
Send optional marketing communications | Contact details, preferences and engagement information | Consent where required, or legitimate interests where permitted |
Measure optional website analytics | Cookie identifiers, device and usage information | Consent where required |
Meet legal and regulatory obligations | Account, billing, transaction, support and security records | Compliance with legal obligations |
Establish, exercise or defend legal claims | Relevant account, transaction, communication and security records | Legitimate interests and legal obligations |
Process Customer Data for an academy | Data selected or collected by the academy | The academy’s documented instructions under our processor agreement |
Where we rely on legitimate interests, those interests may include operating and securing the Platform, preventing fraud, improving service reliability, supporting customers and protecting our legal rights. We consider the nature of the information, the reasonable expectations of affected individuals and the potential impact on their rights.
You may object to processing based on legitimate interests as explained in the “Your rights” section.
A limited number of authorised AcademyLauncher administrators may be able to view customer account identifiers, account-owner names, email addresses, academy assignments and subscription information.
Authorised personnel may also technically access or open a customer workspace when reasonably necessary to:
investigate a support request;
diagnose or resolve a technical incident;
protect the security or integrity of the Platform;
investigate suspected fraud, abuse or violations;
perform maintenance requested by the customer; or
comply with a valid legal obligation.
Administrative access is restricted to authorised personnel who require it for their role and who are subject to confidentiality obligations.
AcademyLauncher personnel must not use administrative access to inspect Customer Data for personal purposes, unrelated marketing or any purpose incompatible with this Policy and the applicable customer agreement.
Customers should avoid placing unnecessary special-category or highly sensitive personal data in support requests or areas where such processing has not been agreed.
We may disclose personal data to the following recipients where necessary and lawful.
When a person registers, purchases, enrols or participates in an academy, the relevant academy may receive information needed to provide its services, including:
name and email address;
enrolment and purchase details;
learning progress and assessment results;
certificates;
messages sent to the academy;
community participation; and
other information collected through that academy.
We may use providers for:
cloud hosting and infrastructure;
databases, authentication and file storage;
content delivery and security;
email and communications;
customer support;
payment processing;
analytics and performance monitoring;
video, meetings and scheduling;
error reporting;
fraud prevention; and
professional legal, accounting or auditing services.
These providers may process information only for the contracted purpose and subject to appropriate contractual and security obligations.
A current list of material subprocessors should be made available through our legal documentation or by request to support@academylauncher.com.
Information may be transmitted to third-party services when a customer or user enables an integration or directs us to complete an action through that service.
The third party’s own privacy notice applies to processing it performs as an independent controller.
We may disclose information where reasonably necessary to:
comply with applicable law, court orders or lawful government requests;
protect the rights, safety and property of AcademyLauncher, our customers or others;
investigate fraud, misuse or security incidents;
enforce our agreements; or
establish, exercise or defend legal claims.
Where legally permitted and appropriate, we will seek to notify the affected customer before disclosing Customer Data in response to a government request.
Information may be disclosed as part of a merger, financing, acquisition, restructuring, insolvency or sale of all or part of our business. The recipient must handle personal data consistently with applicable law and this Policy unless affected individuals are lawfully informed otherwise.
AcademyLauncher does not sell personal data for monetary consideration.
We do not use academy-controlled student records, assessment results or private communications for third-party behavioural advertising.
AcademyLauncher is operated from India and may use service providers in India, the European Economic Area, the United Kingdom, the United States and other countries.
Some customers connect their own Supabase or other infrastructure. In those cases, the customer selects or controls important parts of the hosting environment and data region. Customer-controlled hosting does not necessarily prevent limited account, billing, support, security or diagnostic information from being processed through AcademyLauncher-controlled systems.
Where personal data protected by the GDPR, UK GDPR or equivalent law is transferred to a country that has not received an applicable adequacy decision, we use an authorised transfer mechanism where required.
Before publication, confirm the mechanisms currently executed by the company:
[EU Standard Contractual Clauses, where applicable]
[UK International Data Transfer Addendum or Agreement, where applicable]
[EU–US Data Privacy Framework for providers certified under it, where applicable]
[Other applicable adequacy decisions or contractual safeguards]
Information about applicable safeguards or a copy of relevant transfer terms may be requested from support@academylauncher.com.
Consent is not used as the default legal mechanism for routine or systematic international transfers.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including contractual, legal, accounting, security and dispute-resolution requirements.
Our retention criteria include:
Data category | General retention approach |
|---|---|
Account and profile information | While the account is active and for a limited closure or recovery period afterward |
Customer workspace data | For the subscription period and the retrieval period stated in the customer agreement or DPA |
Backups | Until overwritten through the normal backup lifecycle |
Billing, invoice and tax records | For the period required by applicable accounting and tax law |
Support records | For as long as needed to resolve the enquiry and maintain an appropriate support and dispute record |
Security and access logs | For a limited period appropriate to security investigation and fraud prevention |
Marketing information | Until consent is withdrawn, an objection is accepted or the information is no longer required |
Consent and suppression records | As necessary to demonstrate compliance and respect future opt-out choices |
Legal-dispute records | Until the applicable limitation period or dispute has ended |
Analytics information | According to the retention setting stated in the Cookie Policy or analytics configuration |
Data may remain temporarily in protected backups after deletion from active systems. It will not be restored for ordinary business use and will be removed when the backup is overwritten, unless preservation is legally required.
Where AcademyLauncher acts as processor, the customer’s instructions and the Data Processing Addendum govern return and deletion of Customer Data.
We use necessary cookies and similar technologies for authentication, account security, fraud prevention, load balancing, saved preferences and core Platform functions.
Optional technologies used for analytics, advertising or non-essential integrations are activated only where permitted by law and, where required, after consent.
Our Cookie Policy should identify the relevant technologies, including their:
name;
provider;
purpose;
category;
duration;
recipient; and
international-transfer information.
You may accept, reject or change optional-cookie choices through the cookie banner or persistent Cookie settings control.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
You may opt out of promotional email by:
using the unsubscribe link in the message;
changing an available communication preference; or
contacting support@academylauncher.com.
After opting out, we may retain limited suppression information so that we can respect your preference.
We may continue sending communications necessary for account administration, billing, security, service changes and legal notices.
AcademyLauncher provides AI-assisted and automation features that may help customers and users create content, organise information, generate suggestions, support learners or trigger configured workflows.
Unless a specific feature clearly states otherwise, AcademyLauncher does not make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals.
AI-generated content and recommendations may be inaccurate. Customers and authorised users are responsible for reviewing outputs before relying on them for consequential educational, employment, financial, healthcare or compliance decisions.
If AcademyLauncher introduces automated decision-making covered by GDPR Article 22, affected individuals will be given information about:
the decision and its purpose;
the main factors and logic involved;
the expected consequences;
the available safeguards;
the right to human review; and
how to contest the decision.
Depending on applicable law and the circumstances, you may have the right to:
receive information about how your personal data is processed;
request access to your personal data;
request correction of inaccurate or incomplete information;
request deletion of personal data;
request restriction of processing;
object to processing based on legitimate interests;
object to direct marketing;
receive portable personal data in an appropriate format;
withdraw consent at any time;
request human review of qualifying automated decisions; and
lodge a complaint with a competent supervisory authority.
These rights may be subject to legal limitations. For example, we may need to retain certain billing, fraud-prevention or legal records even after receiving a deletion request.
Requests relating to processing for which 99Fusion is controller may be sent to:
Email: support@academylauncher.com
Suggested subject: Privacy request
Please describe:
the right you want to exercise;
the AcademyLauncher account or email concerned;
your country or place of residence; and
any information that will help us locate the relevant records.
We may request information reasonably necessary to verify your identity. We will not request more verification information than necessary.
We normally respond to GDPR requests within one month. The period may be extended where permitted for a complex request, in which case we will explain the extension.
If your request concerns data controlled by a particular academy, you should contact that academy directly.
If AcademyLauncher receives a request relating to Customer Data for which an academy is controller, we may forward the request to the academy or explain how to contact it. We will provide reasonable assistance to the academy as required by our DPA and applicable law.
You may lodge a complaint with the data-protection supervisory authority in the EEA or UK country where you live, work or believe an infringement occurred.
We encourage you to contact us first so that we have an opportunity to address the concern.
Because 99Fusion Technosoft Pvt. Ltd. is established in India, an EU or UK representative may be required where the relevant territorial and statutory conditions apply.
EU representative:
[Insert appointed EU representative’s legal name, postal address and privacy email before publication, or obtain legal confirmation that the Article 27 exception applies.]
UK representative:
[Insert appointed UK representative’s legal name, postal address and privacy email if required.]
These representative details must not be replaced by the Indian registered-office address where appointment of a local representative is legally required.
AcademyLauncher has not identified a Data Protection Officer in this Policy.
Privacy enquiries should currently be directed to support@academylauncher.com.
If appointment of a Data Protection Officer becomes legally required, this Policy will be updated with the appropriate contact details.
We use administrative, organisational and technical measures intended to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
Measures may include:
access controls and role-based permissions;
authentication protections;
encryption in transit;
secure development and vulnerability management;
logging and monitoring;
backups and recovery controls;
incident-response procedures;
confidentiality obligations; and
service-provider security requirements.
No internet or storage system can be guaranteed completely secure. Customers are responsible for protecting their credentials, configuring permissions appropriately and securing customer-controlled infrastructure and integrations.
If you believe an account or the Platform has been compromised, contact support@academylauncher.com.
The AcademyLauncher commercial account is intended to be created and administered by adults authorised to act for themselves or an organisation.
Some academy customers, including schools and training organisations, may use the Platform to provide services to children or young people. In those circumstances:
the academy customer determines whether processing of a minor’s data is appropriate;
the academy customer is responsible for the required privacy notice and lawful basis;
the academy customer must obtain parental or guardian authorisation where required;
AcademyLauncher processes the relevant Customer Data on the academy’s instructions; and
features involving profiling, marketing or public participation must be configured with particular care.
A parent or guardian who believes a child’s personal data has been processed unlawfully should contact the relevant academy or support@academylauncher.com.
The Platform may contain links to or integrations with third-party websites and services.
AcademyLauncher is not responsible for independent processing performed by those third parties. Review their privacy notices before providing information or enabling an integration.
We may update this Policy when our services, processing activities, providers or legal obligations change.
The effective date at the beginning of the Policy identifies the latest revision.
If a change materially affects how we use personal data, we will provide appropriate notice through the Platform, by email or through another reasonable method before the change takes effect where required.
Previous versions may be requested from support@academylauncher.com.
For privacy questions, rights requests or complaints concerning AcademyLauncher-controlled processing:
99Fusion Technosoft Pvt. Ltd.
Corporate Identity Number: U74140DL2013PTC249987
Email: support@academylauncher.com , support@vibethemes.com
The registered office accepts statutory notices and written correspondence. It is not a customer service or visitor location.